Terms & Conditions

Last Updated: November 17, 2023

1         ACCEPTANCE OF TERMS

By accessing or using our website www.tigerboating.ca (the "Website") and any related services, you agree to comply with and be bound by these Terms and Conditions ("T&C"). If you do not agree to these T&C, please refrain from using our Website.

    2         ACCOUNT REGISTRATION

    1. To make purchases on our Website, you may be required to create an account. You must provide accurate and up-to-date information during the registration process.
    2. You are responsible for maintaining the security of your account credentials and for all activities associated with your account.

    3         ORDERS AND PURCHASES

    1. By placing an order on our Website, you agree to pay all charges associated with that order.
    2. We reserve the right to refuse or cancel orders, including those with incorrect pricing or availability information.
    3. Pricing information on our Website may be subject to change without notice.

    4         PRODUCT INFORMATION

    1. We strive to provide accurate product descriptions, images, and specifications. However, we do not guarantee that product information is error-free.
    2. Availability of products is subject to change, and we do not guarantee the availability of any product listed on our Website.

    5         SHIPPING AND DELIVERY

    1. We will make reasonable efforts to ensure timely delivery, but we are not responsible for delays caused by factors beyond our control.
    2. Shipping fees, methods, and estimated delivery times are provided during the checkout process.

    6         RETURNS AND REFUNDS

    1. Our return policy is available [Link to Return Policy]. Please review it for information on returns, exchanges, and refunds.
    2. Restocking fees may apply for certain returns.

    7         PRIVACY POLICY

    1. Our Privacy Policy explains how we collect, use, and protect your personal information.
    2. By using our Website, you consent to the practices outlined in our Privacy Policy.

    8         INTELLECTUAL PROPERTY

    All content, trademarks, and copyrights on our Website are owned by us or our licensors. Unauthorized use is prohibited

      9         LIABILITY AND DISCLAIMERS

      1. We do not warrant that our Website will be error-free, uninterrupted, or free from harmful components.
      2. We disclaim liability for any errors or omissions on the Website.
      3. We are not responsible for the content or actions of third-party websites linked from our Website.

      10    INDEMNIFICATION

      You agree to indemnify and hold us harmless from any legal claims or demands arising from your use of our Website or violation of these T&C.

        11    GOVERNING LAW

        These T&C are governed by and construed in accordance with the laws of Canada without regard to its conflict of laws principles.

          12    CHANGES TO T&C

          We reserve the right to update or modify these T&C at any time. Changes will be effective immediately upon posting on our Website.

            13    CONTACT INFORMATION

            If you have any questions or concerns regarding these T&C, please contact us at hello@tigerboating.ca

              14    MISCELLANEOUS

              Any additional provisions or clauses relevant to our specific business operations are included here.

                15    ACCEPTANCE OF TERMS

                By using our Website, you acknowledge that you have read, understood, and agree to these T&C.

                   

                  PRIVACY POLICY

                  PRIVACY POLICY

                  Last Updated: November 17, 2023

                  1         INTRODUCTION

                  This Privacy Policy ("Policy") outlines how Tiger Pte Ltd ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you access or use our e-commerce website, www.tigerboating.ca (the "Website"), and our related services.

                  2         COLLECTION OF PERSONAL INFORMATION

                  1. Information We Collect: We may collect personal information, including but not limited to your name, email address, phone number, shipping and billing addresses, payment information, and order history when you make a purchase or create an account on our Website.
                  2. Usage Information: We collect information about your interactions with our Website, including your IP address, browser type, operating system, device information, and browsing activity.
                  3. Cookies and Similar Technologies: We use cookies and similar technologies to collect and store information about your preferences, actions, and usage patterns. You can manage your cookie preferences through your browser settings.

                  3         HOW WE USE YOUR INFORMATION

                  1. To Provide Services: We use your information to process orders, provide customer support, and personalize your shopping experience.
                  2. To Communicate: We may send you order updates, promotional offers, and newsletters with your consent. You can opt out of marketing communications at any time.
                  3. To Improve Our Services: We analyze usage data to enhance our Website's functionality and user experience.

                  4         SHARING YOUR INFORMATION

                  We may share your information with third parties for the following purposes:

                  1. Service Providers: We engage third-party service providers to assist with payment processing, shipping, and other business operations.
                  2. Legal Requirements: We may disclose your information when required by law or in response to legal requests, including to enforce our rights or protect our business.

                  5         YOUR CHOICES

                  1. Account Information: You can update or delete your account information by logging into your account settings.
                  2. Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.

                   

                  6         SECURITY

                  We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure.

                  7         INTERNATIONAL DATA TRANSFERS

                  If you are accessing our Website from outside Canada, your data may be transferred to and processed in Canada and other countries. By using our services, you consent to the transfer of your data to Canada and other countries as described in this Policy.

                  8         ACCESS TO YOUR PERSONAL INFORMATION

                  You have the right to access, correct, or delete your personal information. If you have any requests or questions regarding your personal information, please contact us at hello@tigerboating.ca.

                  9         CHANGES TO THIS POLICY

                  We may update this Policy to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting the updated Policy on our Website.

                  10    CONTACT US

                  If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hello@tigerboating.ca.

                   

                  TIGER POLICY STATEMENT

                  Last Updated: November 17, 2023

                  1         SALES POLICY

                  1.1         Ordering

                  1. You may place an order through our website tigerboating.ca (the "Website") or by contacting our customer support team.
                  2. By placing an order, you agree to pay the total amount, including product price, taxes, and shipping fees, as specified in your order confirmation.

                  1.2        Pricing

                  1. We make reasonable efforts to ensure that product prices and descriptions are accurate. However, pricing errors may occur, and we reserve the right to cancel orders with incorrect pricing information.
                  2. Prices are subject to change without notice.

                  1.3        Acceptance of Orders

                  1. We reserve the right to accept or decline any order for any reason, including but not limited to product availability and payment issues.
                  2. Your receipt of an order confirmation does not guarantee order acceptance.

                  1.4        Payment

                  1. Payment methods accepted include credit card and cash payment in store.
                  2. Payment information is processed securely, and we do not store your payment card information.

                  2         RETURN POLICY

                  2.1         General Returns

                  1. We accept returns of unused and unopened products within 30 days from the date of delivery.
                  2. Please contact our customer support team to request a return authorization.

                  2.2        Return Authorization

                  1. Returns must be authorized by our customer support team.
                  2. Unauthorized returns may not be accepted or processed.

                  2.3        Eligibility for Returns

                  1. To be eligible for a return, the product must be in its original condition, with all tags, packaging, and accessories intact.
                  2. All returns must be accompanied by the original receipt.

                   2.4        Return Shipping

                  1. You are responsible for the cost of return shipping, unless the return is due to our error.
                  2. We recommend using a trackable shipping method and retaining proof of return shipment.

                  3         REFUND POLICY

                  3.1         Refund Process

                  1. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
                  2. If approved, your refund will be processed within 14 days and credited to the original payment method.

                  4         CONTACT US

                  If you have questions or need assistance regarding our sales, return, and refund policy, please contact our customer support team at hello@tigerboating.ca.

                  5         AMENDMENTS

                  We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.